Need help? email Filip at email@example.com
Email Customer Care
Filip Vanas Unit B1 Ely House 1 Nutgrove Avenue Rathfarnham Dublin 14, Ireland Email: firstname.lastname@example.org Twitter: @filip_vanas
We ship all over the world, and the freight charge depends on your delivery address and weight of the parcel. Europe Free delivery upto 1kg Rest of the world €4.99 for parcels under 250 g €8.00 for parcels over 250 g and under 1kg
Returns & Exchange
We want all our customers to receive high quality products. If there is something wrong with the product you have received or if your delivery is not identical to your order (wrong product or if a product is missing), please contact ud. If you send us a mail, please include as many details as possible including your order number as well as a picture if there is something wrong with one of the products. If you are not completely satisfied with your product, simply return the unused product(s) in its original unbroken packaging within 14 days of receipt for an exchange / refund. This is not available for sale items. When we receive the product, we will refund the value of the purchased the product, but not the original freight. All products must be returned in their original packaging with all enclosed documentation and the packaging cannot be broken or in any other way damaged – neither can the product. Otherwise it will not be possible to obtain a refund. You must pay for the freight to return the goods and this must also be arranged by yourself. The goods are your responsibility until they reach our premises. Please ensure you pack the return safely to prevent any damage to the products or boxes. You always have a 12 months warranty period if something is wrong with the product. Your claim should be send to us as soon as possible.If your claim is justified we will refund your reasonable freight expenses.